Terms of Service

Important Notice. Please review this agreement carefully before accessing or using the Kiarah Realty website, mobile or voice applications, or before participating in any online tools, services, or programs provided by Kiarah Realty (the “Company”). These offerings include, but are not limited to, services related to real estate inquiries, lead generation, communication, and client management (collectively, the “Services”).

By accessing or using any part of the Services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of the Terms, you may not access or use the Services.

Certain sections of the Services may be governed by additional terms and conditions, which will be presented to you when accessing those specific areas. Your use of such sections constitutes your acknowledgment and acceptance of any applicable additional terms. In the event of a conflict between these Terms and any additional terms, the additional terms shall prevail.

User Obligations

You agree to comply with all applicable local, state, national, and international laws and regulations when accessing or using the Service. You further acknowledge that any use of the Internet to access the Service is done at your own risk.

Communications

By creating an account to access the Service (an “Account”), you consent to receive newsletters, marketing and promotional messages, and other communications from the Company. These communications may be delivered via email, SMS or text messages, automated voicemail messages, push notifications, and automated, prerecorded, artificial, or AI-generated voice calls.

You may choose to opt out of some or all communications at any time. To unsubscribe from email communications, use the unsubscribe link included in any email. To stop receiving SMS or text messages, reply “STOP” to any message sent by the Company. To opt out of phone calls, you may indicate your preference during a call with the Company. The Company will make commercially reasonable efforts to honor all opt-out requests.

 

Purchases

When purchasing any product or service through the Service (a “Purchase”), you may be required to provide certain information necessary to complete the transaction, including payment details, billing address, and shipping or service delivery information.

You represent and warrant that you are authorized to use the payment method provided for any Purchase and that all information submitted in connection with the transaction is accurate, complete, and current.

The Service may use third-party payment processors or service providers to facilitate transactions. By submitting your information, you authorize the Company to share such information with its third-party providers in accordance with the Company’s Privacy Policy.

The Company reserves the right to refuse or cancel any order at its discretion, including but not limited to situations involving suspected fraud or unauthorized activity, product or service availability issues, pricing or description errors, or other related concerns.

Availability, Errors, and Inaccuracies

The Company regularly updates the products and services offered through the Service. As a result, there may be delays between updates made on the Service and corresponding updates reflected in the Company’s advertising or other materials. Information available through the Service may occasionally be inaccurate, incomplete, or out of date.

The Company makes no representations or warranties regarding the accuracy, reliability, or completeness of any information provided on the Service and reserves the right to modify content or correct errors, inaccuracies, or omissions at any time without prior notice.

Content

The Service may allow users to submit, upload, link to, store, share, or otherwise make available information, text, images, videos, or other materials (“Content”). You are solely responsible for any Content you post or make available through the Service, including ensuring that such Content is lawful, accurate, and appropriate.

You agree not to post or transmit any Content that:

  1. Is defamatory, abusive, harassing, threatening, or otherwise violates the rights of others;
  1. Includes personal information, images, videos, or other materials belonging to another individual without their explicit consent, or otherwise infringes upon privacy or publicity rights;
  1. Disrupts or interferes with the operation or security of the Service, including by uploading malware, viruses, corrupted files, or other harmful code;
  1. Repeats the same or substantially similar messages excessively or within an unreasonable time frame;
  1. Removes, alters, or edits Content posted by the Company or another user without the Company’s prior written authorization;
  1. Encourages unlawful activity, criminal behavior, or conduct that could result in civil or criminal liability;
  1. Contains hateful, discriminatory, obscene, pornographic, vulgar, profane, or otherwise offensive language or imagery;
  1. Is harmful to or exploits minors in any way;
  1. Impersonates any individual or entity, real or fictitious;
  1. Misrepresents your affiliation with any person, organization, or the Company;
  1. Constitutes spam, unsolicited advertising, or unauthorized promotional content, including commercial links;
  1. Infringes or may infringe upon any copyright, trademark, patent, trade secret, or other intellectual property or proprietary rights of any third party.

The Company reserves the right, but is not obligated, to monitor, review, edit, or remove any user-submitted Content at its sole discretion, with or without notice. Users who violate these guidelines may have their access restricted or terminated. The Company disclaims all responsibility for Content posted by users or third parties and does not endorse or guarantee the accuracy, reliability, or legality of any opinions, statements, or materials shared by others through the Service, including any linked content.

By posting Content through the Service, you represent and warrant that you own the Content or have the necessary rights and permissions to use and share it, and that such posting does not violate any legal, contractual, privacy, publicity, or intellectual property rights of any third party. The Company reserves the right to terminate accounts of users who are found to infringe upon copyrights or other intellectual property rights.

You retain ownership of any Content you submit through the Service. However, by posting Content, you grant the Company a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, display, perform, and distribute such Content in connection with the operation and promotion of the Service. Except as expressly permitted, Content available through the Service is owned by or licensed to the Company and may not be copied, distributed, modified, or used for commercial or personal purposes without the Company’s prior written consent.

 

Accounts

When creating an account with the Company, you represent and confirm that you are at least 18 years of age and that all information you provide is accurate, complete, and kept up to date. The submission of false, incomplete, or outdated information may result in the suspension or termination of your account and access to the Service. The Company reserves the right, at its sole discretion, to deny service, suspend or terminate accounts, remove or modify content, or cancel transactions. You agree to use the Service only in accordance with these Terms of Service and all applicable rights and restrictions.

You are responsible for safeguarding your account credentials, including your username and password, and for limiting access to your account and devices. You accept responsibility for all activity that occurs under your account, whether authorized by you or not. You must notify the Company immediately if you become aware of any unauthorized access or security breach involving your account.

Usernames must not infringe upon the rights of others and must not include names, trademarks, or identifiers belonging to another individual or entity without proper authorization. Usernames that are offensive, obscene, or inappropriate are not permitted. If you choose to interact or meet with other users through the Service, including via associated forums or content, you do so at your own risk. You acknowledge that meeting individuals from an online platform carries inherent risks, including the possibility of physical harm, and you assume full responsibility for any risks associated with in-person interactions that occur outside the Service.

 

Intellectual Property

The Service, including all original content, features, and functionality—excluding user-submitted Content—remains the sole property of the Company and its licensors. The Service is protected under applicable copyright, trademark, and other intellectual property laws in the United States and other jurisdictions.

The Company’s trademarks, logos, and trade dress may not be used in connection with any product or service without prior written authorization. No portion of the Service or its proprietary content may be copied, reproduced, transmitted, or distributed without the Company’s express written consent.

The Company respects the intellectual property rights of others and has established a policy to address claims that Content made available through the Service infringes upon copyrights or other intellectual property rights.

If you are a copyright owner, or authorized to act on behalf of one, and believe that your protected work has been used in a manner that constitutes infringement, you may submit a notice by email to hello@kiarahrealty.com with the subject line “Copyright Infringement.” Your notice should include a detailed description of the alleged infringement in accordance with the Company’s DMCA Notice and Procedure for Copyright Infringement Claims.

Please be advised that submitting knowingly false or bad-faith infringement claims may result in liability for damages, including legal fees and related costs.

 

DMCA Notice and Procedure for Copyright Infringement Claims

If you believe that material available through the Service infringes upon your copyright, you may submit a written notification in accordance with the Digital Millennium Copyright Act (“DMCA”). Your notice must include the following information, as required under 17 U.S.C. § 512(c)(3):

  • A physical or electronic signature of the copyright owner, or a person authorized to act on the owner’s behalf; 
  • A description of the copyrighted work you claim has been infringed, including a copy of the work or a URL where the original work can be found; 
  • Identification of the specific URL or location on the Service where the allegedly infringing material is located; 
  • Your full name, mailing address, telephone number, and email address; 
  • A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and 
  • A statement, made under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

You may contact Kiarah Realty’s designated Copyright Agent by email at hello@kiarahrealty.com or by mail at:

Kiarah Realty
2800 Oakmont Dr
San Bruno, CA 94066

Disclaimer – Links to Third-Party Websites

The Service may include links to websites operated by third parties (“Linked Sites”). These links are provided solely for convenience. The Company does not own, operate, or control any Linked Site and is not responsible for the content, accuracy, legality, or availability of any materials, advertisements, products, or services found on or accessible through such sites.

You acknowledge and agree that the Company shall not be liable, directly or indirectly, for any damages or losses arising from or related to your use of or reliance on any Linked Site or its content, goods, or services. The Company encourages you to review the terms of use and privacy policies of any third-party website you choose to visit.

 

Termination

The Company reserves the right to suspend or terminate your account and restrict access to the Service at any time, without prior notice or liability, at its sole discretion, including for violations of these Terms.

If you wish to close or terminate your account, you may do so by notifying the Company via email at hello@kiarahrealty.com.

All provisions of these Terms that by their nature are intended to survive termination shall remain in effect, including but not limited to ownership rights, warranty disclaimers, indemnification obligations, and limitations of liability.

 

Indemnification

You agree to defend, indemnify, and hold harmless Kiarah Realty, along with its affiliates, licensors, licensees, and their respective officers, directors, employees, contractors, and agents, from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
(a) your access to or use of the Service, including any activity conducted through your account;
(b) your violation of these Terms; or
(c) any Content you submit, post, or make available through the Service.

 

Limitation of Liability

To the fullest extent permitted by law, the Company, its affiliates, officers, directors, employees, agents, representatives, and assigns shall not be liable to you or any third party for any losses, injuries, or damages of any kind, including indirect, incidental, consequential, special, exemplary, punitive, or similar damages, whether arising under contract, negligence, strict liability, or any other legal theory. This limitation applies to damages arising from or related to, including but not limited to:
(1) your use of or inability to use the Service;
(2) any content made available through the Service;
(3) any statements, actions, or conduct of users or third parties displayed on or through the Service;
(4) any products or services purchased or obtained through the Service;
(5) any actions taken or not taken in reliance on information available through the Service;
(6) any loss of access to the Service; or
(7) any other matters arising out of or relating to the use of or inability to access the Service or its content.

In no event shall the total liability of the Company or its affiliates, officers, directors, employees, agents, representatives, or assigns exceed the amount, if any, paid by you to the Company for access to or use of the Service or its content.


Disclaimer

The Service, along with all content, tools, products, and services made available on or through the Service, is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. This includes, but is not limited to, implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose.

The Company does not guarantee that the Service, its content, materials, products, or services, or any communications sent by the Company, will be uninterrupted, error-free, secure, or free from viruses or other harmful components. To the fullest extent permitted by law, the Company shall not be liable for any damages arising from your use of the Service or reliance on any information, content, materials, products, or services made available through the Service, including direct, indirect, incidental, punitive, or consequential damages.

 

Exclusions

Certain jurisdictions do not permit the exclusion of specific warranties or the limitation or exclusion of liability for incidental or consequential damages. As a result, some of the limitations or disclaimers set forth above may not apply to you.

 

Force Majeure

The Company shall not be responsible or liable for any delay or failure to perform its obligations under these Terms resulting from events beyond its reasonable control. Such events may include, but are not limited to, natural disasters, fires, floods, earthquakes, accidents, labor disputes, war, terrorism, governmental actions, failures of third-party service providers (including internet or hosting services), or shortages of transportation, fuel, energy, labor, or materials.


Governing Law and Jurisdiction

By accessing or using the Service, you agree that these Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict-of-law principles.

For any disputes not subject to mandatory individual arbitration, you and the Company agree that such matters shall be resolved exclusively in the state courts of California or, where federal jurisdiction applies, in the United States District Court located in California. You and the Company knowingly waive any objections related to jurisdiction, venue, or inconvenient forum with respect to such courts, without limiting either party’s right to seek removal to federal court where permitted by law. You further waive any right to a trial by jury.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms. Any legal rule requiring that ambiguities be construed against the drafting party shall not apply. This section shall be interpreted to the fullest extent permitted by applicable law.


Class Action Waiver

You and the Company agree that any claims or legal proceedings between you and the Company shall be brought solely on an individual basis and not as part of any class, collective, mass, or representative action. You further waive any right to have such matters decided by a jury.

Any determination regarding the enforceability, validity, or scope of this Class Action Waiver shall be made exclusively by a court of competent jurisdiction.

 

State-Specific Notices

California.
Pursuant to California Civil Code Section 1789.3, California residents are entitled to file complaints or grievances with the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs. Complaints may be submitted in writing to 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, by telephone at (916) 445-1254 or 1-800-952-5210, or by email at dca@dca.ca.gov.

New Jersey.
For residents of New Jersey or transactions occurring in New Jersey, any disclaimers, limitations of liability, indemnification provisions, or damages limitations contained in these Terms shall apply only to the extent permitted by New Jersey law and public policy.

 

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable for any reason, that provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.

 

Entire Agreement

These Terms, together with the Company’s Privacy Policy and any additional terms or agreements posted on the Service from time to time (collectively, the “Website Agreements”), constitute the entire agreement between you and the Company regarding your access to and use of the Service. They replace and supersede all prior or contemporaneous agreements, understandings, representations, or communications—whether written or oral—relating to the same subject matter.

For information about how we collect, use, and protect your personal data, please review our Privacy Policy, which governs your use of the Service and is incorporated into these Terms by reference.

 

Updates

The Company reserves the right to revise or update these Terms at any time. If you do not agree to any changes, you must stop using the Service and its content, and, if applicable, cancel any accounts or registrations associated with the Service. Your continued access to or use of the Service after the updated Terms are posted constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically to stay informed of any modifications. The Company may also modify, suspend, or discontinue the Service, in whole or in part, at any time, with or without notice, and shall not be liable to you or any third party for doing so. If you object to any updates or changes, your sole remedy is to discontinue use of the Service. Continued use of the Service following any modification signifies your acknowledgment and acceptance of the updated Terms, which will thereafter govern your use of the Service.

 

How to Contact Us

If you have questions or feedback regarding this policy, need to report an issue with the Service, or wish to exercise any rights available to you under this policy, please contact the Company using the information below:

Kiarah Realty
2800 Oakmont Dr
San Bruno, CA 94066
Email: hello@kiarahrealty.com

To help us respond efficiently, please include your name, contact details, and a brief description of your inquiry. We aim to respond to all inquiries in a timely manner and request that you allow up to thirty (30) calendar days for a response.

Last updated on 02/20/2026.